Navigators will connect rehab patients to services and support at home

NEW YORK, NY: December 5, 2016 — The New Jewish Home (formerly, Jewish Home Lifecare), a lreserve-logoeading New York-area geriatric care system, is partnering with ReServe, a nonprofit that matches professionals 55 and older with organizations that can benefit from their expertise, to provide dementia care navigation services to rehabilitation patients as they prepare for discharge from Jewish Home and for three months afterwards.

Navigators will be trained by ReServe and then assigned to Jewish Home rehabilitation (post-acute) patients living with dementia. Once home, each patient or designated family member will get a check-in call from the patient’s navigator at least once a week as well as two home visits during the three months. To date, three navigators have completed training and begun working with Jewish Home patients.

IN THE NEWS: (“Senior Care Providers Plug Workforce Gaps with Older Adults’ Help,” Senior Housing News, December 2016) “The model is around dementia care and is a care coaching model,” says ReServe’s Traynor. ReServists who have worked in health care for their entire career seem to be able to connect with the older patients in partner organizations, because they are working with someone who is not that much older or younger than themselves, she adds.

“With people living longer, and more and more of us opting to ‘age in place’ at home, the need for health care professionals who can connect patients to home- and community-based services has become greater than ever before,” said Audrey Weiner, president and CEO of The New Jewish Home. “With their deep well of life and professional experience, the members of ReServe are ideally suited to this role.”

Said Christine McMahon, president and CEO of ReServe: “We’re excited to begin this partnership with The New Jewish Home, which has a long history of innovation in elder care. We are like-minded in our goal to transform community-based care for older adults and we know that our dementia care coaches have the skills, experience and passion to make a difference.”

Dementia care navigators counsel individuals, and the families of individuals, who have received a dementia diagnosis. Navigators connect them to resources, guide them in their decision-making, and provide them with help and hope. Navigators make patients and their families aware of both services that may be covered by insurance, such as home health aides, telemedicine, and various kinds of therapy, and publicly funded services like Access-a-Ride. Navigators also help resolve safety issues and navigate legal and financial issues.

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About THE NEW JEWISH HOME:  Serving New Yorkers of all faiths and ethnicities for 168 years, The New Jewish Home (formerly, Jewish Home Lifecare) is transforming eldercare as we know it. One of the nation’s largest and most diversified not‐for‐profit geriatric health and rehabilitation systems, Jewish Home serves 12,000 older adults each year in their homes and on two campuses through short-term rehabilitation, long‐term skilled nursing, low-income housing, and a wide range of home health programs. Jewish Home believes that high quality care and personal dignity are everyone’s right, regardless of background or economic circumstances. Technology, innovation, applied research and new models of care put The New Jewish Home at the vanguard of eldercare providers across the country. For more information, visit

 About ReSERVE:  ReServe is an innovative national nonprofit headquartered in New York City that matches continuing professionals age 55+ (ReServists) with organizations that need their expertise to fill staffing needs, to expand educational and health care efforts and to fight poverty. Nonprofits and public agencies (Partners) can tap into a lifetime of experience to fill crucial staffing gaps at affordable rates. ReServists are making a tremendous difference around the country, leveraging their talent, skills and expertise to make measurable impact.  ReServists work on a part-time basis in exchange for a modest hourly stipend. For more information, visit